Privacy Policy

Information we collect

Information you give us. When you use a contact form or email us, we receive the details you choose to share: your name, email address, phone number (optional), company (optional), the service you are interested in, your message, and how you heard about us.

Basic website data. Like most websites, our hosting and analytics tools automatically record standard technical information, such as browser type, device type, pages visited, referring website and approximate location based on IP address. We use Google Analytics to understand how visitors use our sites in aggregate.

Please do not send sensitive financial or personal documents through our website forms. If you become a client, we will share a secure way to exchange files.

How we use information

• To respond to your inquiry and follow up about our services
• To operate, secure and improve our websites
• To understand overall website traffic and which pages are useful

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Who we share it with

We share information only with service providers that help us run our business and websites (for example, website hosting, email and analytics providers), and only as needed for them to provide those services. We may also disclose information if required by law or to protect our rights.

Inquiries sent through our contact forms are passed to two service providers: our email provider, Brevo, which delivers them to our inbox, and HubSpot, our customer relationship management service, where we keep a record of each inquiry.

Cookies and analytics

Our websites use cookies and similar technologies, including Google Analytics, to measure traffic. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google's browser add-on. Our sites do not currently respond to browser "Do Not Track" signals.

How long we keep it

We keep inquiry details for as long as needed to respond to you and for reasonable business records, and then delete them.

Security

We use reasonable safeguards to protect the information we hold. No website or email system is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information you have sent us, or to stop contacting you, by emailing us at the address below. We will respond within a reasonable time.

Children

Our websites are intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it last changed.